Last updated: 14 June 2026
This Privacy Policy explains how EMobile Valeting ("we", "us", "our") collects, uses and protects your personal information when you contact us or use our mobile car valeting and detailing services across Derby, Nottingham and the East Midlands. We are the data controller for the information you provide.
Who we are
EMobile Valeting, Chilham, Derby DE24 5BN. You can reach us by phone on 07500 772156 or by email at info@emobilevaleting.com.
Information we collect
- Details you give us through our booking or contact forms: your name, phone number, email address, vehicle make and model, your location or postcode, and any message or service details you provide.
- Basic technical information collected automatically by our hosting provider, such as your IP address and browser type, used to keep the website secure and working correctly.
We do not knowingly collect any special category data and we do not collect payment card details through this website.
How we use your information
- To respond to your enquiry and provide a quote.
- To arrange, confirm and carry out your booking.
- To contact you about your appointment or service.
- To keep simple records of work carried out.
Our lawful bases for processing are your consent, our legitimate interest in responding to enquiries and running our business, and the performance of our service to you.
Who we share it with
We do not sell your personal information. We only share it with trusted service providers that help us operate this website and respond to you, including our web form provider (Web3Forms) and our hosting provider (Vercel). Embedded Google Maps and Google Fonts are provided by Google and may receive standard technical information when a page loads. We may also disclose information where required by law.
Cookies and third parties
This website uses very few cookies. Third-party services such as the embedded Google Map may set their own cookies. You can control or delete cookies through your browser settings at any time.
How long we keep your information
We keep enquiry and booking information only for as long as needed to provide our service and meet any legal or accounting obligations, after which it is securely deleted.
Your rights
Under UK data protection law you have the right to access, correct, erase, restrict or object to the processing of your personal data, and the right to data portability. To exercise any of these rights, email us at info@emobilevaleting.com. You also have the right to complain to the Information Commissioner's Office at ico.org.uk.
Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with a revised date.
Contact us
If you have any questions about this Privacy Policy or how we handle your information, call 07500 772156 or email info@emobilevaleting.com.